Privacy Policy
Introduction
Welcome to the effonlinestore.co.za App (“the App”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application. By using the App, you agree to the terms of this Privacy Policy.
Information We Collect
We collect information to provide better services to our users. The types of information we may collect include:
1. Information You Provide to Us
- Account Information: When you register for an account, we may collect your name, email address, phone number, and delivery address.
- Payment Information: For purchases, we collect payment details such as credit or debit card information (processed securely by third-party payment gateways).
2. Automatically Collected Information
- Device Information: We may collect information about the device you use to access the App, including the device model, operating system, unique device identifier, and mobile network information.
- Usage Data: We collect information about how you interact with the App, such as the pages you visit, actions you perform, and features you use.
3. Cookies and Tracking Technologies
We may use cookies or similar technologies to track user activity and store certain information.
How We Use Your Information
The information we collect is used to:
- Process and fulfill your orders.
- Provide customer support and respond to inquiries.
- Improve and personalize your experience in the App.
- Send updates about promotions, new products, or services.
- Detect and prevent fraud, unauthorized activity, or other harmful practices.
Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:
- Service Providers: For payment processing, order delivery, and other operational purposes.
- Legal Authorities: When required by law or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
Security of Your Information
We implement reasonable security measures to protect your information. However, no electronic transmission or storage method is 100% secure. We encourage you to take steps to protect your information, such as safeguarding your login credentials.
Your Choices and Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving marketing communications.
- Withdraw consent for data processing (where applicable).
To exercise these rights, contact us at support@effonlinestore.co.za.
Third-Party Services
The App may contain links to third-party services or integrate third-party tools. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
Children’s Privacy
The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. Continued use of the App after changes are made signifies acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
effonlinestore.co.za
Email: onlinestore@effonline.org
Phone: +27 11 403 2313
*Last Updated: 18 December 2024